Our Contact Center applications are custom-built and provide more than 5,500 workstations to maximize flexibility and increase your revenue goals.

Outbound Live
Operator
Direct Response Fulfillment and
Logistics
Multimedia Solutions
  • Outbound direct
        sales
  • Lead Generation
  • Prospect
        Development
  • Appointment
        generation
  • After market sales
  • Collections
  • Customer retention
  • Surveys
  • Marketing research
        initiatives
  • Order-Capture
  • Lead generation
  • High-End Cross
        -Sell/Up-Sell
  • Dealer
        Locator/Referral
  • Reservation
        Capture
  • Registration
  • Product Inquiries
  • Test Marketing
        Services
  • Custom payment
        processing
  • Pick, Pack & Ship
        services
  • Custom packaging
  • Kit assembly
  • Custom invoicing
        services
  • Inventory pick-up &
        transportation
        services
  • Warehousing
  • Inventory
        management services
  • Automatic
        reshipment
        services
  • Product returns
        processing
  • Chargeback
        response/research
  • Laser-Imaging
  • Direct Mail
  • Product
        refurbishment
        services
  • Custom Web-Chat & E-Mail Response Services including; order-capture, inquiries (sales, billing, and fulfillment), technical support, customer care, help desk, and return merchandise authorization services.
  • Full campaign
        design
  • Copyrighting
  • Creative
  • Production
  • Media-Buying
  • Management
        capabilities


  •   Reach

    A unique network of affiliate locations positioned across 18 distinctive facilities in the United States and Canada.

      Capacity

    More than 5,185 stations can process over 52,000 live calls per hour and more if your campaign requires it.

      Flexibility

    The strength of a nationwide and global network mirroring the attention and customer care of a boutique agency.

    "Outbound telephone campaigns average over 8% response rate for Catalog and Retail Store industry"