We understand this is a busy and challenging time. MarkeTouch is proud to be your partner and resource for patient engagement. Welcome to the COVID-19 Clinical & Operations Update, your quick reference to the latest COVID-19 news. We hope you find it helpful. Thank you & take care.

This month, MarkeTouch is pleased to introduce you to Matt Feltman, our Vice President of Clinical Services. Matt has been with MarkeTouch for 2 years. Q: What is the role of a VP of Clinical Services at MarkeTouch? A: It is one-part sales, one-part clinical, one-part development. I get to work with great clients, developing innovative, patient-centered programs and engaging with wonderful industry groups. Q: What has been your favorite project at MarkeTouch? A: Working on the patents related to our innovative services. Q: If you won the lottery, what is the first thing you would do? A: Hug Cindy, my wife, and then enjoy multiple bourbons. Q: When you have free time, how do you pass the time? A: I like to run, surf, kayak, and beach metal detect. Q: Favorite animal? A: Besides Zeus, our 7 pound yorkie mix, polar bears. Q: Biggest trend today? A: Maintaining camaraderie and connectedness during this time of "disconnectedness". People need people and the more ways that we can find to relate to and stay connected with one another, I think, the happier and healthier we will be. Q: What is your favorite home-cooked meal? A: Roasted oysters, PBR, garlic cheese grits, and anything from my deep fryer. Q: What is your favorite ice cream flavor? A: Butter pecan. Q: Favorite line from a movie? A: From Rudy: "I wish God would put your heart in some of my players’ bodies." Q: What is your favorite thing about working at MarkeTouch? A: Sounds cliché, but it’s truly being part of a team. A team that counts on each other to do what each individual does bet to reach our and our clients’ goals.

This month, MarkeTouch is pleased to introduce you to Charles Russo, our President and Chief Executive Officer. Charles has been with MarkeTouch for 20 years. Q: What would you name the autobiography of your life? A: Hard Work and a Lot of Luck. Q: Fill in the blank. I once met... A: Neil Armstrong. Q: Are you more productive in the mornings, afternoons, or evenings? A: Mornings, but not too early. Q: What was the first concert you attended? A: The Rolling Stones. Q: What is something you learned in the last week? A: Fly fishing. Q: What’s the coolest (or most important) trend you see today? A: For me, grandchildren. Q: What would you most like to tell yourself at age 13? A: You only get out what you put in. Don’t expect more until you do more. Q: What advice do you have for someone starting out in the tech space? A: Be as disciplined as possible to your plan, and don’t try to follow every trend. Q: How do you define success? A: Success is different for everyone and is better defined by the people you surround yourself with. Q: What’s your favorite sports team? A: The Houston Astros. Q: One thing you’re willing to spend more money on to make sure you get the best quality? A: I don’t buy a lot of things, but everything I buy, I’m willing to pay for quality. Q: What is your favorite thing about MarkeTouch? A: The amount of effort it has taken to get to this point and the co-workers who helped get us here.

This month, MarkeTouch is pleased to introduce you to Jason Love, our Senior Database Administrator. Jason has been with MarkeTouch for 4 years. Q: What has been your favorite project at MarkeTouch? A: Upgrading the production SQL servers is still at the top. Q: What is the most important trend you see today? A: Data security. Q: If you won the lottery, what is the first thing you would do? A: Build my very own pandemic-proof gym. Q: First place you will visit after COVID-19 travel opens up? A: The beaches of Mexico. Q: When you have 30 minutes of free time, how do you pass the time? A: Watching HGTV. Q: Favorite sports team? A: Go Astros!! Q: What is something you learned in the last week? A: How to be comfortable in a mask. Q: What chore do you absolutely hate doing? A: Bringing in the trash cans when it’s raining. Q: Favorite childhood TV show? A: Saved by the Bell. Q: What aspect of your role do you enjoy the most? A: I enjoy the responsibility for the integrity and security of our customer data. Q: What would you do for a career if you weren’t doing this? A: Peloton instructor. Q: What is your favorite thing about working at MarkeTouch? A: Working with a great team of professionals.

This month, MarkeTouch is pleased to introduce you to Rebecca Lichucki, our Director of Clinical Services. Rebecca has been with MarkeTouch for 7 years.

This month, MarkeTouch is pleased to introduce you to Kristy Horan, one of our Client Services Senior Account Managers. Kristy has been with MarkeTouch for 12 years. Q: What is a Senior Account Manager? A: I am my clients’ primary contact with MarkeTouch. It is my pleasure to grow, nurture, and manage my accounts on a day-to-day basis. Q: Favorite line from any show? A: "You miss 100% of the shots you don’t take. Wayne Gretzky." Michael Scott. Q: If you could do another job for just one day, what would it be? A: I love to sing (although I probably shouldn’t), but I always thought it would be so much fun to sing in a band. Q: What did you want to be when you grew up? A: A writer. Q: What aspect of your role do you enjoy the most? A: Building relationships with my clients and helping them achieve their goals. Q: Where is your favorite place to eat? A: Brian’s BBQ. Q: Favorite travel spot? A: I’m kind of a homebody, but I would love to visit Ireland to learn more about my heritage. Q: If you could pay someone to do your least favorite chore, what would that be? A: Clean the litter box. Q: First thing you will do when the COVID-19 isolation is over? A: Go to HomeGoods and buy some new throw pillows.

Each month MarkeTouch will be introducing you to one of our team members. This month meet, Lindsey Alexander, our Office Manager and Executive Assistant. Lindsey has been with MarkeTouch for nine months. Q: Favorite work project A: Organizing and attending our annual meeting, not only because I’m a “planner”, but also because I get to put faces to the names of the entire MarkeTouch team! Q: Coolest trend today? A: Autonomous vehicles. I’m super excited to see where that technology takes us as a society! Q: If you won the lottery, what is the 1st thing you would do? A: Hire a really great accountant! Q: When you have 30 minutes, how do you pass the time? A: I love sitting outside listening to my favorite music. Q: If you could be any fictional character, who would it be? A: Leslie Knope from the show Parks and Recreation, she is constantly radiating positivity. Q: Favorite activity? A: Watching reality TV shows and reading the gossip forums about them, particularly The Real Housewives! Q: One chore you absolutely hate doing? A: Laundry! Q: Celebrity look alike? A: I’ve been told I look a little like Maisie Williams. Q: Favorite thing about working at Marketouch? A: I love the people I work for and with! Everyone is always helpful and nice.