RxTouch Patient Connectivity

MarkeTouch Media is the only vendor in the Healthcare marketplace that provides a single source for comprehensive patient communication solutions. The benefit is consistent and targeted messaging in the manner a patient chooses. The result is much more effective campaigns that increase patient adherence, satisfaction and pharmacy revenue. Over 15,000 pharmacy locations across North America utilize RxTouch to deliver and receive more than 200MM communications and schedule 3MM+ appointments annually.

Communication
Outbound Notifications

Outbound Notifications

Reduces RTS 40%, Increases RxRefills by 8%+

"Bi-directional" voice, text, e-mail and push notifications with interactive capability

Pharmacist Connect

Pharmacist Connect

The leading predictor of adherence is patient connectivity with pharmacy staff

Proprietary service that allows call center or pharmacy staff to make live outbound calls to patients in an efficient and trackable manner

Central IVR

Central IVR

DROP THE BOX. No onsite hardware or software

Cost effective solution with increased functionality over traditional IVR including rapid changes. Accessed via VoIP or TDM lines.

Engagement
Mobile & Web Solutions

Mobile & Web Solutions

Dedicated in-house developers

Feature rich online applications customized to meet client goals

Health & Wellness Scheduler

Health & Wellness Scheduler

Schedule appointments online via web/mobile or in-person

Over 50 appointment types: Immunizations, Screenings, Consults, Dietician, Events, Classes, Store Tours

Optimum MedSync

Optimum MedSync

Averages 50% enrollment

Variety of options designed to minimize impact on workflow

Intervention
Clinical Solutions

Clinical Solutions

Increase PDC scores by 20%

Multi-channel patient population interventions designed to meet client goals and quality metrics

Data Analytics & Modeling

Data Analytics & Modeling

Targeted to Drive Results

Identifies at-risk patients using population health management and predictive modeling

Transition of Care
Hospital Discharge Management

Hospital Discharge Management

Connecting Care

Assists patients manage their chronic or new health condition by connecting pharmacies with hospital partners

 
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About Us