This month, MarkeTouch is pleased to introduce you to Rebecca Lichucki, our Director of Clinical Services. Rebecca has been with MarkeTouch for 7 years.
Q: What are the responsibilities of the Clinical Services Director?
A: I am responsible for day to day management of our clinical clients providing guidance and expertise to implementation and best practices in our clinical Platform-Pharmacist Connect. I also work closely with internal team and client to bring new enhancements, products and services to our clinical division.
Q: Do you have a motto or personal mantra?
A: God’s plan is PERFECT!
Q: What do you always want to try/do and just haven’t gotten around to yet?
A: Get good at gardening. Definitely not a strength of mine.
Q: What one food do you wish had zero calories?
A: Pumpkin bread! We have an amazing family recipe that sadly has lots of calories to it.
Q: What did you want to be when you grew up?
A: I always wanted to be a researcher and work in a lab.
Q: What is your spirit animal?
A: A wolf.
Q: What is your hidden talent?
A: I am a musician. I have played flute and clarinet professionally, and I minored in music in college.
Q: What music is on your phone?
A: Almost everything. Classical, country, rock – I have a wide taste in music.
Q: First thing you will do when the COVID-19 isolation is over?
A: Go to a family reunion. I have a very large family, and Zoom meetings are just not cutting it for us.
Q: If you could, which one of the Wonder Twins powers would you like to have?
A: I think I would have to go with Jayna’s ability to transform into any animal.
Q: Three words/phrases to describe the future of healthcare, and why?
A: Rapid change, delivery of healthcare to patients, and pandemic implications. Healthcare is changing rapidly in almost every facet of healthcare – not just pharmacy. THe COVID-19 pandemic has been greatly influential to the healthcare landscape. We have seen adoption of telehealth and rapid implementation of projects and ideas to meet needs and keep regulatory burdens from CMS. WHen we talk about healthcare delivery, that means so many different things. Pharmacies are providing a greater scope of services in primary healthcare including testing not only for COVID-19, but also for other POC testing services. Telehealth has exploded in the marketplace allowing vulnerable patients to get healthcare in their own home in a timely manner which has its own set of challenges and opportunities. There is a lot of ways for healthcare to meet more needs of patients. I think that the pandemic is unprecedented in our generation, and we will see the impact of this for years to come.