We provide solutions to retail clients looking to reduce the cost of customer service and support centers by automating FAQs and general troubleshooting, customer satisfaction surveys, inventory, order and shipment checking, and managing call center queue overflow.

Immediately directing your customers to information will uphold your high commitment to quality and customer satisfaction. Calls received through a single or series of toll-free numbers can be rerouted through a seamless network to a specific location based on geographic identities. Our solution will provide your customers with store hours, driving directions, specials and coupons, and other information in lieu of or before having to transfer the call to an integrated IVR application, a live agent or remote branch/retail locations. Recordings of the transferred calls can be made for performance monitoring of local retail locations or call center agents.

Outbound Messaging is an integrated communication service delivering personalized voice messages to your customers and employees. This service provides time-critical information to inform, survey, and drive call to actions via the telephone. We provide sensible and effective communication solutions to large and small organizations, including Fortune 500 corporations.

Smartphones are an essential vehicle to improve customer communications, employee efficiency, workflow and returns on investments. Our mobile applications provide customers with store location information and directions, advertised specials, digital access to loyalty programs and coupons, push notifications, inventory availability, as well as real-time reports and analytics.

We provide solutions to retail clients looking to reduce the cost of customer service and support centers by automating FAQs and general troubleshooting, customer satisfaction surveys, inventory, order and shipment checking, and managing call center queue overflow.

Immediately directing your customers to information will uphold your high commitment to quality and customer satisfaction. Calls received through a single or series of toll-free numbers can be rerouted through a seamless network to a specific location based on geographic identities. Our solution will provide your customers with store hours, driving directions, specials and coupons, and other information in lieu of or before having to transfer the call to an integrated IVR application, a live agent or remote branch/retail locations. Recordings of the transferred calls can be made for performance monitoring of local retail locations or call center agents.

Outbound Messaging is an integrated communication service delivering personalized voice messages to your customers and employees. This service provides time-critical information to inform, survey, and drive call to actions via the telephone. We provide sensible and effective communication solutions to large and small organizations, including Fortune 500 corporations.

We provide solutions to retail clients looking to reduce the cost of customer service and support centers by automating FAQs and general troubleshooting, customer satisfaction surveys, inventory, order and shipment checking, and managing call center queue overflow.

Smartphones are an essential vehicle to improve customer communications, employee efficiency, workflow and returns on investments. Our mobile applications provide customers with store location information and directions, advertised specials, digital access to loyalty programs and coupons, push notifications, inventory availability, as well as real-time reports and analytics.

Immediately directing your customers to information will uphold your high commitment to quality and customer satisfaction. Calls received through a single or series of toll-free numbers can be rerouted through a seamless network to a specific location based on geographic identities. Our solution will provide your customers with store hours, driving directions, specials and coupons, and other information in lieu of or before having to transfer the call to an integrated IVR application, a live agent or remote branch/retail locations. Recordings of the transferred calls can be made for performance monitoring of local retail locations or call center agents.

We provide solutions to retail clients looking to reduce the cost of customer service and support centers by automating FAQs and general troubleshooting, customer satisfaction surveys, inventory, order and shipment checking, and managing call center queue overflow.

Outbound Messaging is an integrated communication service delivering personalized voice messages to your customers and employees. This service provides time-critical information to inform, survey, and drive call to actions via the telephone. We provide sensible and effective communication solutions to large and small organizations, including Fortune 500 corporations.

Smartphones are an essential vehicle to improve customer communications, employee efficiency, workflow and returns on investments. Our mobile applications provide customers with store location information and directions, advertised specials, digital access to loyalty programs and coupons, push notifications, inventory availability, as well as real-time reports and analytics.